Marketers need to create seamless cross-channel experiences to meet the expectations of today's empowered customers. Cross-channel marketing hubs (CCMHs) can help marketers overcome data and channel integration issues to consistently engage with customers in their moments of need.
This Forrester Wave evaluates and ranks CCMH solutions from 15 vendors, including SAS which Forrester rated a Leader.
Find out how top vendors rate in design, customer analytics, data management, performance, roadmap and more. 👇
Red Hat was named a leader among 8 multicloud container platform vendors in the latest Forrester Wave for Multicloud Container Development Platform. Get the report to...
Measuring successful service engagement solely on customer issue resolution is no longer good enough. Today, it's a business imperative to deliver personalized, fast...